How to create Custom error pages in cPanel?  Print this Article

Create Custom error pages in Cpanel:

To create a custom error page for your account, please login to cPanel and click Error Pages, under Advanced. Select the domain or subdomain you want and click the page you want to edit. Insert your own custom page code (in HTML or SHTML). The changes will be applied after you click Save.

But I don't know any HTML

Never fear. If you use a design program like Sitebuilder, simply publish a page which you would want to use. Next, visit your website online and pull up that new page you want. At the top of your browser, go to View and choose "Source" or "Page Source". Copy everything from the pop-up window (right click, Select All, right click, Copy) and now you can paste where the HTML code belongs.

Afterward, you may want to remove that extra page from your site builder program.

Common problems

If you are still seeing the WebSupporters error pages, try refreshing your browser (ctrl + F5). If you still see the WebSupporters pages, please add this code to your .htaccess file in the public_html directory.

  • ErrorDocument 403 /403.shtml
  • ErrorDocument 404 /404.shtml
  • ErrorDocument 500 /500.shtml

You can even use existing pages as the resulting page. Say you don't want any visitors seeing 404 errors on your site. You can make your home page the result, like so:

  • ErrorDocument 404 /index.html

If Internet Explorer is not displaying the custom error page, it is likely because the error page must be larger than 1 kilobyte.

There are many error pages which may be defined.

Client Request Errors

  • 400 - Bad Request
  • 401 - Authorization Required
  • 403 - Forbidden
  • 404 - Not Found
  • 405 - Method Not Allowed
  • 406 - Not Acceptable (encoding)
  • 407 - Proxy Authentication Required
  • 408 - Request Timed Out
  • 409 - Conflicting Request
  • 410 - Gone
  • 411 - Content Length Required
  • 412 - Precondition Failed
  • 413 - Request Entity Too Long
  • 414 - Request URI Too Long
  • 415 - Unsupported Media Type

Server Errors

  • 500 - Internal Server Error
  • 501 - Not Implemented
  • 502 - Bad Gateway
  • 503 - Service Unavailable
  • 504 - Gateway Timeout
  • 505 - HTTP Version Not Supported

How can I revert back to the default error pages?

Simply delete the error page from the public_html folder:

  • 404.shtml
  • 403.shtml
  • 500.shtml

Was this answer helpful?

Also Read

public_html folder
The public_html folder is the web root for your primary domain name. This means that public_html...
How to Change DNS Zones (MX, CNAME and A Records) in cPanel?
Change DNS Zones (MX, CNAME and A Records) in cPanel: With cPanel, users are granted access to...
PHP Configuration Plugin in cPanel
PHP Configuration Plugin in cPanel: If you ever encounter problems with the way your server...
How to Connect to the MySQL Database Remotely in cPanel?
Connect to the MySQL Database Remotely in cPanel: Allowing remote MySQL connections is often...
Viewing Your Disk Space Usage in cPanel
Viewing Your Disk Space Usage in cPanel: To view the disk space usage totals for your account's...